FlyVPN Terms and Policy


Privacy Policy

You need to provide us real personal information when you register FlyVPN

       1. Your full legal name
       2. Email address (We hate spams, so please trust us and provide active email address, we will not spam you)
       3. Postal address
       4. Telephone number

When you use FlyVPN, we will record the following information:

       1. You local IP
       2. Timestamp you successfully accessed
       3. The VPN IP which is assigned to you
       4. The port number which is assigned to you
       5. Timestamp you disconnected

Please be assured to use FlyVPN, your personal information above will be kept secure, we may use it for investigation purpose only under the condition that when violation of DMCA or SPAM policy occurs.

VPN Use Policy

We will terminate your account and add you into blacklist without notice if you violate the following policies.

You agree not to perform any actions that would either intentionally or unintentionally restrict or inhibit any other user from using and enjoying the Internet.

You further agree not to use software of FlyVPN to post any content or send any messages or material that are unlawful, harassing, libelous, abusive, threatening, harmful, vulgar, obscene or may constitute a criminal offense, give rise to civil liability or encourage conduct that could constitute a criminal offense, give rise to civil liability or otherwise violate any applicable local, state, national or international law, regulation or court order.

The following behavior is forbidden on all VPN servers:

       1. Unauthorized or illegal software, movie, or sound recordings in violation of copyright law, including but not limited to the DMCA; Definition of DMCA:

The following applications are forbidden on all VPN servers:

   - . Any and all software used for or related to Cyber Crime, including but not limited to Computer intrusion (i.e. hacking) and Password trafficking;
   - . Counterfeiting of either copyrighted trademarks or currency;
   - . Child Pornography or Exploitation;
   - . Child Exploitation and Internet Fraud matters that have a mail nexus;
   - . Internet fraud and SPAM;
   - . Internet harassment;
   - . Internet bomb threats;
   - . Trafficking in explosive or incendiary devices or firearms over the Internet;
   - . Theft of trade secrets;
   - . Distributed/Denial attack Of Services (D/DoS);

We have closed some ports with potential security risk already.

PS: VPN servers in China allow p2p/BT/Torrent.

SPAM Policy

FlyVPN has a zero tolerance policy against the sending of unsolicited email via our software, more commonly known as spam, including forum, blog spam.

The account(s) of any user who sends spam via FlyVPN will be terminated and add into Blacklist without notice, and the account holder will be billed at a rate of $500 per recipient to whom the message was sent, regardless of whether the messages were sent from a FlyVPN account.

Payment policy

1. TIME PERIOD: To purchase or renew membership.
       7 days for a "Weekly"
       30 days for "Monthly"
       90 days for "Quarterly"
       180 days for "Semi-Annually"
       360 days for "Annually";

2. About renewal:

If your account expired, the period of validity of your account starts from the time which the successful payment message is received by, and ends at the starting time plus your period of validity;

if your account is still active, the period of validity of your account starts from your expired time, and ends at the starting time plus your period of validity;

Please contact our customer support online if you need change your packages.

3. Accepted payment methods:

       PayPal, recurring payment, recommended.

       Alipay, no recurring payment, recommend.

       MyCard, may comes with extra commission charge.

       Western Union remittance, may comes with extra commission charge.

       Bitcoin and other local payment methods.

Please email us to [email protected], if you have any problem about your payment.

4. Refund, if you are unsatisfied with our service, for PayPal payment users, we offer you full refund within 30 days, you can email us to [email protected] to require a refund after your payment within 30 days, the refund can be done in three business days. Refund is only available with PayPal, unavailable with other payment methods.

Please give clear indication of the following:

       User name of FlyVPN;
       Reference No. of your payment, such as transaction ID of PayPal;
       The reason of your refund

No malicious refund or Chargeback, otherwise we will submit your information into credit blacklist system, which may have influence on your later payment and shopping online.

5. Our service is not available to citizens from Nigeria and Pakistan.

Policy modification

FlyVPN reserve the right to modify the terms without notice. Above are terms of FlyVPN, if you can't agree with all above or some of them, please do not choose our service. If you use, purchase our service, which means you accept and will to abide by our terms.

FlyVPN INC.       
Jul.9 2013