FlyVPN Help Pay and Subscription
Pay and Subscription
1. Which payment methods are supported? 2. How to refund? 3. How to cancel PayPal subscription? 4. What is concurrent connections? How to increase? 5. What if the paid package is not activated after successful payment? 6. How to cancel a subscription from Apple?
Which payment methods are supported?

FlyVPN supports the following payment methods: PayPal, Alipay, MyCard, Payssion, Bitcoin, etc.

Pay by Webmoney, Yandex, Trustpay, etc.

Support in-app purchases directly on the App Store.

Which payment methods are supported?

PayPal, Credit & Debit Cards support refund within 30 days，other payment methods do not support refund.

Which payment methods are supported?

Cancel Paypal subscription:

Reccurring payment feature is suitable for people who don't want to purchase FlyVPN every month manually. If you just want to use FlyVPN for short terms.You can cancel auto payment yourself in PayPal. Follow instructions below to cancel recurring payment on FlyVPN. 

Please login into your PayPal account, and gradually cancel the revolving payment according to the following steps.

1. Go to your Settings.

2. Click PAYMENTS. Click Manage automatic payments.

3. Select the merchant's name whose payment you want to cancel.

4.Click "Cancel"

Cancel the Paymentwall subscription:

Please contact "FlyVPN" customer service directly.

We will no longer automatically deduct money from your account. If the cancellation is unsuccessful, please contact our customer service.

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Which payment methods are supported?

1. Open the Settings app.

2. Tap your name.

3. Tap Subscriptions.

4. Tap the subscription that you want to manage.

5. Tap Cancel Subscription.

Please cancel it at least 24 hours before the subscriptions ends.

If you don't see Cancel Subscription, then the subscription is already canceled and won't renew.

Which payment methods are supported?

If your account has not been activated after successful payment due to some technical reasons, please log out of the account and log in to the client again;

If the account is still not activated, please provide the payment transaction information: transaction ID, FlyVPN login account, payment amount, package information, etc. Then contact our customer service, they will manually activate the account for you after verification.

Which payment methods are supported?

What is concurrent connections?

Concurrent connection is how many devices your FlyVPN account can connect to simultaneously.

One account could be switched on different devices.

To use it simultaneously on several devices like phone and computer, please buy Shared IP Plan. The price of Shared IP Plan equals the unit price multiplying the number of devices.

FlyVPN supports 1 account for no more than 500 devices simultaneously.

For example, if you want to use FlyVPN simultaneously on 2 devices for 1 month, the price is $9.9*2=$19.8


How to increase the concurrent connection?

After the membership of FlyVPN expires, you can choose any concurrent connection to purchase.

Before FlyVPN membership expires, the concurrent connection can be increased at any time through purchase on the official website.

For example,

if you need to add 1 connection, you should renew your account with the concurrent connections as '2' for any plan, and your unexpired membership will be converted according the new number of concurrent connections you set and added to your new purchase.

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